Terms of Service

1. Agreement to Terms

By accessing or using the website at downingplumbing.com (the "Site"), you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use this website.

These Terms apply to all visitors, users, and anyone who accesses or uses the Site.

2. Use of This Website

The content on this website is provided for general informational purposes about Downing Plumbing & Heating, Inc. and the plumbing services we offer in Northwest Indiana. You may access and use this website for lawful, personal, and non-commercial purposes only.

You agree not to:

• Copy, reproduce, or distribute website content without our prior written permission
• Use the website for any unlawful purpose or in violation of any applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the website or its underlying systems or servers
• Introduce malware, viruses, or any other malicious or harmful code to the website
• Use the website in any manner that could damage, disable, overburden, or impair its operation or interfere with any other party's use
• Use automated tools, bots, or scrapers to collect data from the website without our express written consent

3. Intellectual Property

All content on this website — including text, graphics, photographs, logos, icons, and software — is the property of Downing Plumbing & Heating, Inc. or its content licensors and is protected by applicable United States copyright and trademark laws.

You are granted a limited, non-exclusive, non-transferable license to access and view the website content for your personal, non-commercial use only. This license does not include the right to:

• Download, copy, or modify any materials except as incidental to normal browser use
• Use any materials for commercial purposes or public display
• Attempt to decompile or reverse-engineer any software contained on the website
• Remove any copyright, trademark, or other proprietary notices from any materials
• Transfer the materials to any other person or "mirror" the materials on any server

This license terminates automatically if you violate any of these restrictions. Upon termination, you must destroy any downloaded or printed materials.

4. Disclaimers

The information on this website is provided "as is" without warranties of any kind, express or implied. Downing Plumbing & Heating, Inc. makes no representations or warranties regarding:

• The accuracy, completeness, or timeliness of any information on the website
• The results you may obtain from using information presented on the website
• The uninterrupted, error-free, or secure operation of the website at all times

References to specific services, pricing, or service availability on this website are subject to change without notice and do not constitute a binding offer or guarantee of availability. Please contact us directly for current pricing and scheduling information.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Downing Plumbing & Heating, Inc., its officers, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, or goodwill — arising from:

• Your use of, or inability to use, this website or its content
• Any errors or omissions in the website content
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our website

This limitation applies even if Downing Plumbing has been advised of the possibility of such damages.

6. Text Message Agreement

By providing your mobile phone number through this website or to our office, you consent to receive SMS and MMS messages from Downing Plumbing & Heating, Inc.. These messages may include appointment confirmations, technician arrival notifications, and responses to your service inquiries.

For more information about how we handle data collected through text messaging, please see our Privacy Policy.

7. Third-Party Links

This website may contain links to third-party websites for your reference or convenience. These links do not constitute an endorsement by Downing Plumbing & Heating, Inc. of those sites or their content. We have no control over the content, privacy practices, or availability of linked websites and accept no responsibility or liability for them.

We encourage you to review the terms and privacy policies of any third-party website you visit via links on our site.

8. Changes to These Terms

Downing Plumbing & Heating, Inc. may revise these Terms of Service at any time without prior notice. The revised Terms will be effective immediately upon being posted to this page, with an updated "Last Updated" date. Your continued use of the website after any revisions constitutes your acceptance of the updated Terms.

We encourage you to review this page periodically to stay informed of any changes.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the state and federal courts located in Lake County, Indiana.

10. Contact Us

If you have questions about these Terms of Service, please contact us: