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Customer Testimonials

At Downing Plumbing we have a lot of customers satisifed with our plumbing service. We hope your experience with our plumbing team will leave you feeling the same way...or better! Check out some of the latest feedback from our valued customers.

Rated 4.97 out of 5 stars based on 197 customer reviews.

Derrick - Glenwood, IL
2021-09-16
5 star overall rating
Overall Experience 5 / 5

You guys was very professional and timely

Katherine - Lansing, IL
2021-09-15
5 star overall rating
Overall Experience 5 / 5

Eric and his son were very considerate and made sure everything was clean each day they were here.

Martin - Hobart, IN
2021-09-14
4 star overall rating
Overall Experience 4 / 5

Good, job well done

Marianne - Munster, IN
2021-09-14
5 star overall rating
Overall Experience 5 / 5

I was very satisfied with both the service and the tech. Answered all my questions and gave me good advice.

Mark - Ogden Dunes, IN
2021-09-14
5 star overall rating
Overall Experience 5 / 5

Great group of guys. Very helpful.

Hilary - Munster, IN
2021-09-14
5 star overall rating
Overall Experience 5 / 5

Downing consistently gives excellent, efficient service--they responded quickly to my problem and fully resolved it with no issues.

Betty - Crown Point, IN
2021-09-14
5 star overall rating
Overall Experience 5 / 5

The two guys that came out was awesome. Letting me know the price of the job and it was done the same day. I even got warranty so whatever happens i know we are in great hands. Thank them for me again!!!!

Roland - Portage, IN
2020-02-24
5 star overall rating
Overall Experience 5 / 5

I know a professional job has been done. All plumbers were knowledgeable and polite. Every step of the jo as explained in detail and numerous questions were answered. The crew worked hard and gave us a very clean area along with a beautifully installed hot water tank.

Patrick - Valparaiso, IN
2020-02-10
5 star overall rating
Overall Experience 5 / 5

Exceptional service in an emergency situation! Incredible organization to deal with!! Highly recommend

Debbie - Gary, IN
2020-01-02
5 star overall rating
Overall Experience 5 / 5

Excellent work as always

Douglas - Merrillville, IN
2019-12-19
5 star overall rating
Overall Experience 5 / 5

Very efficient and well mannered could have cleaned better but that’s ok

Steven - Merrillville, IN
2019-12-17
5 star overall rating
Overall Experience 5 / 5

Everything works well and was done in a reasonable amount of time. Technician failed to replace sleeve that covered the part of fixture that protrudes through the wall.

Anna - Portage, IN
2019-12-17
5 star overall rating
Overall Experience 5 / 5

Quick response time and great service and knowledgeable

John - Lansing, IL
2019-12-16
5 star overall rating
Overall Experience 5 / 5

Service was very professional and friendly. I got a quick appointment; problem diagnosed easily and the job done in two hours.

Craig - Michigan City, IN
2019-12-16
5 star overall rating
Overall Experience 5 / 5

They were reasonable, quick and did a great job. Would definitely use them again

Brett - Michigan City, IN
2019-08-06
5 star overall rating
Overall Experience 5 / 5

We were very satisfied with the worker that got us our hot water back. He was very friendly and did a very excellent job. Thank You for the fast service.

Phil - Beecher, IL
2019-08-06
5 star overall rating
Overall Experience 5 / 5

great job on a new water heater

Carolyn - Highland, IN
2019-08-05
5 star overall rating
Overall Experience 5 / 5

Your reps worked with me every step of the way. I was especially impressed with the information your reps provided to keep the plumbing flowing and to keep the yard from runoff. Thank you!

John - Munster, IN
2019-08-05
5 star overall rating
Overall Experience 5 / 5

Downing went above and beyond scope of work to insure that my large sewer issue was repaired correctly, but kept my sewer line operational while I saved money for the job. They also took great care in respecting my property before, during and after having to dig out my sewer line to keep my property looking as good as possible. Thanks to the entire crew, from office to job site!!

Bernice - Gary, IN
2019-08-05
5 star overall rating
Overall Experience 5 / 5

Ryan did an awesome job.

Jason - Hobart, IN
2019-08-05
5 star overall rating
Overall Experience 5 / 5

The guy that came to my rescue was awesome. Very professional. Answered all my questions. Cleaned up after himself. And got the problem fixed.

Julia - East Chicago, IL
2019-08-05
5 star overall rating
Overall Experience 5 / 5

Excellent service so far from all employees I have come in contact with. I trust Downing services. Once I get past the sticker price for repairs and replacements I think I will live to see another day

Brett - Griffith, IN
2019-07-23
5 star overall rating
Overall Experience 5 / 5

Downing installed my pool heater and did a great job! Highly recommend!!

Joyce - Munster, IN
2019-07-22
5 star overall rating
Overall Experience 5 / 5

Technicians are always professional and nice! And when I call for service, I am always greeted by a friendly voice, and wait times are very short!

Tina - Portage, IN
2019-07-11
5 star overall rating
Overall Experience 5 / 5

Great service

Joseph - Kingsford Heights, IN
2019-07-11
5 star overall rating
Overall Experience 5 / 5

You guys are the best.

Terry - Kingsbury, IN
2019-07-10
5 star overall rating
Overall Experience 5 / 5

SERVICE WAS EXCELLENT; VERY PROFESSIONAL; CLEANUP AFTER JOB WAS DONE WAS VERY GOOD. EVERYTHING WAS DONE IN A TIMELY MANNER.

James - Crown Point, IN
2019-06-24
5 star overall rating
Overall Experience 5 / 5

would recommend them to any one that needed plumbing work.

Sandra - Schererville, IN
2019-06-21
5 star overall rating
Overall Experience 5 / 5

Great service People were friendly and professional Definitely would recommend again!

Seandrea - Merrillville, IN
2019-06-20
5 star overall rating
Overall Experience 5 / 5

The customer service and work done was great! Both times we’ve had work done, the workers were very knowledgeable and very timely. I would recommend Downing to anyone!

Adriana - Merrillville, IN
2019-05-29
5 star overall rating
Overall Experience 5 / 5

It was great.

Theresa - Valparaiso, IN
2019-05-16
5 star overall rating
Overall Experience 5 / 5

I like the fact that there is financing

Monica - Michiana Shores, IN
2019-05-16
5 star overall rating
Overall Experience 5 / 5

Great and quick!

Joyce - Lansing, IL
2019-05-16
5 star overall rating
Overall Experience 5 / 5

Same day service was much appreciated! Everything was explained to me, very professional and friendly service! Thank you!

Theodore - Monee, IL
2019-05-15
5 star overall rating
Overall Experience 5 / 5

The customer service and technician were excellent! The technician was very quick in their response to my pluming needs and completed the work with professionalism.

Mateo - Schererville, IN
2019-05-15
5 star overall rating
Overall Experience 5 / 5

Good. Excellent service.

Barbara - La Porte, IN
2019-05-04
5 star overall rating
Overall Experience 5 / 5

I was extremely impressed with your professional and competent service.

Ann - Cedar Lake, IN
2019-04-21
5 star overall rating
Overall Experience 5 / 5

As always the technician, Keith, was professional, and performed a very skilled and clean installation I always know that when I call Downing I will be totally satisfiedg

Holly - Hobart, IN
2019-04-17
5 star overall rating
Overall Experience 5 / 5

Great! Fast and thorough.

Vince - La Porte, IN
2019-04-17
5 star overall rating
Overall Experience 5 / 5

Very thorough and professional. High quality of workmanship as well

Freddie - Gary, IN
2019-03-12
5 star overall rating
Overall Experience 5 / 5

Excellent service! The plumber was prompt and took the time to diagnose the problem after two separate visits by another plumbing company. Your plumber fixed the problem and we greatly appreciate it!

Kira - Hammond, IN
2019-03-08
5 star overall rating
Overall Experience 5 / 5

Great service! Quick appointments

Joyce - Michigan City, IN
2019-03-08
5 star overall rating
Overall Experience 5 / 5

I was very pleased with the respond time & the repairs. Especially grateful for Downing Plumbing handling this repair long distance.

Heather - Crown Point, IN
2019-02-20
5 star overall rating
Overall Experience 5 / 5

Had great experiences with true professionals that were very easy to deal with on both separate services that I needed. In a short period of time, I needed a water heater replacement and relocation of my sump pump.

Kourtney - Munster, IN
2019-02-20
5 star overall rating
Overall Experience 5 / 5

Always have a great experience with Downing Plumbing, they are dependable, professional and affordable. They work in the sub zero and hot weather to get the job done!!!

Michael - Portage, IN
2019-02-20
5 star overall rating
Overall Experience 5 / 5

The young man who came was both helpful, courteous and kind. He explained everything he was doing and wanted us to be sure that we understood all that he was doing. Will be calling them the next time we need any plumbing work done.

Mark - Crown Point, IN
2019-02-19
5 star overall rating
Overall Experience 5 / 5

the level of experience and professionalism was evident from the start of the project. Safety precautions were addressed immediately and safeguards were installed to protect the site as well as my property. The staffing was well thought out and planned to allow actual work at a good production rate. There were no shortcuts regarding installation techniques and or materials used. Upgrades to the prior failed minimal installations, put in by other contractors were removed and replaced with current standards. Trenches, previously too shallow were then installed at proper depths to safeguard against freezing. Other piping was replaced within the home to complete the installation with reconfigured feeds providing a great professional looking installation. The pricing was in keeping with the estimate. I am very pleased with the work done, the professionalism with which it was installed and the methodology used to manage the progress and get me back in service.

Angeli - Merrillville, IN
2018-12-22
5 star overall rating
Overall Experience 5 / 5

Dedicated and thorough!

Katherine - Valparaiso, IN
2018-12-09
5 star overall rating
Overall Experience 5 / 5

Very professional, answered my questions and did an awesome job!

Dianne - Valparaiso, IN
2018-12-04
5 star overall rating
Overall Experience 5 / 5

The response to my call was very prompt, coming the same day. The service men were polite and explained what was wrong. They also explained how the pricing worked and about the club membership. The charges were higher than I expected but had them do the work. They did it in a timely manner and cleaned up after themselves.

Alex - Highland, IN
2018-12-04
5 star overall rating
Overall Experience 5 / 5

Quick. Service Techs were quick helpful and clean . Did the job right the first time.

Marsha - Hobart, IN
2018-11-08
5 star overall rating
Overall Experience 5 / 5

On time, efficient and pleasant and friendly. Very good experience, will continue to use them in the future. Did a very good job handling my problem.

Barbara - Highland, IN
2018-11-07
5 star overall rating
Overall Experience 5 / 5

Called and was able to set up a home visit right away. Men were very nice and friendly. Put in a new shower head and faucet in bathroom and showed me how to use it. Also told me about service agreement helping me save money on future visits. Very positive experience.

Bill - Chesterton, IN
2018-11-07
5 star overall rating
Overall Experience 5 / 5

you folks did a great job, your guy was on the same page as me. very happy with the work, no complaints. thanks.

Mary - St John, IN
2018-11-07
5 star overall rating
Overall Experience 5 / 5

Fast and efficient service. Pleasant man with knowledge of what needed to be done!

Linda - Homewood, IL
2018-11-05
5 star overall rating
Overall Experience 5 / 5

These guys were wonderful at explaining thins. I would definitely call back if there are future plumbing problems.

Aaron - Dyer, IN
2018-10-20
5 star overall rating
Overall Experience 5 / 5

Everything went well. I appreciated the crew staying until they were done on day 2.

Ed - Portage, IN
2018-10-10
5 star overall rating
Overall Experience 5 / 5

You've always done good work for us. Very reliable. T'anx!

Mitch - Michigan City, IN
2018-09-28
5 star overall rating
Overall Experience 5 / 5

I was very satisfied with the work. Great job!

Jack - Valparaiso, IN
2018-09-18
4 star overall rating
Overall Experience 4 / 5

On-time service. Good service.

Larry - Crown Point, IN
2018-09-15
5 star overall rating
Overall Experience 5 / 5

Thank you for the great service. Fast, and painless! Very helpful with the decisions.

Margaret - Crown Point, IN
2018-09-13
5 star overall rating
Overall Experience 5 / 5

The plumber came on time and explained his work. He was very helpful.

Dorothy - Munster, IN
2018-09-13
5 star overall rating
Overall Experience 5 / 5

The two servicemen did a great job. I was concerned that I faced a big repair because the toilets were backing up but they diagnosed the problem as a sewer line blockage and quickly took care of it. Nice guys!

Kathy - Valparaiso, IN
2018-09-13
5 star overall rating
Overall Experience 5 / 5

both men were very professional, friendly and excellent at what they do. cleaned up the area before they left

Sandy - Merrillville, IN
2018-09-12
5 star overall rating
Overall Experience 5 / 5

I love the professionalism of the company and the employees are always professional and respect my home.

Alfred - Hobart, IN
2018-09-12
5 star overall rating
Overall Experience 5 / 5

Polite, fast with good explanations of work needed.

Linda - Hobart, IN
2018-09-12
5 star overall rating
Overall Experience 5 / 5

The plumber did a good job!

Jeffrey - Valparaiso, IN
2018-08-29
5 star overall rating
Overall Experience 5 / 5

Great job by Big Al and his helper !

Robert - Lowell, IN
2018-08-17
5 star overall rating
Overall Experience 5 / 5

Very good ,The men that were sent here were excellent ,very neat and very professional .I would have no problem hiring Downing again

Carolyn - Hebron, IN
2018-08-09
5 star overall rating
Overall Experience 5 / 5

The installation of my new water heater was done with courtesy and efficiency.

Emmett - Merrillville, IN
2018-08-01
5 star overall rating
Overall Experience 5 / 5

quick response fix the problem the first time gave the estimate right on site ,would use again

Bill - Hammond, IN
2018-07-28
5 star overall rating
Overall Experience 5 / 5

I have used other plumbers in the past but none of them can compare to your standards. The work was explained to us in full. Any questions we had were answered without making us feel like we were stupid or in the way or being a bother. Your pricing fits into our budget. Now that I have found Downing Plumbing, I will never call anyone else. I would gladly recommend you to anyone that asks me. Thank you very much for being the kind of honest business that everyone wants but don't always get.

Brad - Munster, IN
2018-07-24
5 star overall rating
Overall Experience 5 / 5

Overall a very good experience. During the process any questions which came up were answered and work was completed as expected.

Phil - Valparaiso, IN
2018-07-22
5 star overall rating
Overall Experience 5 / 5

Very satisfied...Thank you very much

Peter - La Porte, IN
2018-07-20
5 star overall rating
Overall Experience 5 / 5

service was great and very timely

Herb - Hobart, IN
2018-07-19
5 star overall rating
Overall Experience 5 / 5

Good. Al is great!

Joseph - Munster, IN
2018-07-19
5 star overall rating
Overall Experience 5 / 5

Al is great!

Kathleen - East Chicago, IN
2018-07-19
5 star overall rating
Overall Experience 5 / 5

Always great service, knowledgeable and courteous technicians. Thanks again for doing another great job!!

Chris - Schererville, IN
2018-07-18
5 star overall rating
Overall Experience 5 / 5

Very Good

Erin - Chicago Heights, IL
2018-07-18
5 star overall rating
Overall Experience 5 / 5

I love Downing Plumbing! Thank you for the excellent service!

Carl - Valparaiso, IN
2018-07-18
5 star overall rating
Overall Experience 5 / 5

Excellent experience. Plumber was very courteous. Gave me very clear expectations on how long it would take and kept to the schedule. Clean up was done very well.

Tom - Crete, IL
2018-07-07
5 star overall rating
Overall Experience 5 / 5

Great work. A messy situation cleared up with two hard days.

Cheryl - Hammond, IN
2018-07-03
5 star overall rating
Overall Experience 5 / 5

I would not deal with any one else. Your company has always been very prompt and courteous. They answer any questions.

Bryan - Lowell, IN
2018-07-03
5 star overall rating
Overall Experience 5 / 5

The guys at Downing are very professional, and Chad was super easy to work with! He explained everything in detail, and he made sure we were happy before he left. He also gave us some information if we ever decided to install a backup sump pump and alarm. I would totally recommend this company to friends and family! Thanks guys for the great work!

Martin - Merrillville, IN
2018-07-03
5 star overall rating
Overall Experience 5 / 5

Very good! Great guys and helpful

David - St John, IN
2018-07-02
5 star overall rating
Overall Experience 5 / 5

Excellent service that was completed quickly! (Hot water heater pilot would not stay lit.) Downing contacted me within 2-3 minutes of posting the job on the internet -- and they were the only company to do so within a day! The work was a bit more expensive than I had planned but the complete burner unit and valve body had to be replaced. I would call Downing first the next time I have an issue like this.

Nancy - Hebron, IN
2018-06-10
5 star overall rating
Overall Experience 5 / 5

Arnold did a great job !

Joseph - Portage, IN
2018-06-08
5 star overall rating
Overall Experience 5 / 5

Same day service. Knowledgeable craftsmen did excellent work. No complaints.

Cheryl - Park Forest, IL
2018-05-31
5 star overall rating
Overall Experience 5 / 5

great

James - Hobart, IN
2018-05-30
5 star overall rating
Overall Experience 5 / 5

Your agent was more than expected. He found a problem that was not on our list and he took care of it very quickly. We will continue to be one of your supporters.

Eddie - Dyer, IN
2018-05-30
5 star overall rating
Overall Experience 5 / 5

The service man was friendly, knowledgeable, and honest

Mark - Munster, IN
2018-05-18
5 star overall rating
Overall Experience 5 / 5

Always very pleased with your service! Keith is awesome!!! And Mr. Downing is incredible!!!

Harry - Dyer, IN
2018-05-17
5 star overall rating
Overall Experience 5 / 5

The response to my wife's iinquiry and the follow up service was quck and responsive.

Steve - Dyer, IN
2018-04-19
5 star overall rating
Overall Experience 5 / 5

As always SUPER!

Joe - Hobart, IN
2018-04-18
5 star overall rating
Overall Experience 5 / 5

Our bathtub leak problem was solved with a great deal of care resulting in pulling the toilet and cutting into the wall to find and to stop the leak. The guys were professional and did a great job of putting things back together and cleaning up. Thanks

David - Trail Creek, IN
2018-04-17
5 star overall rating
Overall Experience 5 / 5

You performed an inspection in our home it was a good inspection and recommended several repairs. you replaced our sump pump in the basement and replaced the cover as requested.

John - Michigan City, IN
2018-04-17
5 star overall rating
Overall Experience 5 / 5

Very responsive

Corinne - Schererville, IN
2018-03-28
5 star overall rating
Overall Experience 5 / 5

I was satisfied with service.

Kent - Michigan City, IN
2018-03-27
5 star overall rating
Overall Experience 5 / 5

Guys were great and fast

Cynthia - Gary, IN
2018-03-27
5 star overall rating
Overall Experience 5 / 5

Corey solved an emergency problem. He did not take long, which was appreciated. We discussed other options regarding the situation. I had hoped he would have gotten back to me about one of those options, but so far he hasn't. But the problem was solved and that was great.

Regina - Griffith, IN
2018-03-02
5 star overall rating
Overall Experience 5 / 5

Pleased with service.

Matt - Dyer, IN
2018-03-02
5 star overall rating
Overall Experience 5 / 5

First time using a plumber will call no one else but you

David - Westville, IN
2018-02-28
5 star overall rating
Overall Experience 5 / 5

This is the second time I have used Downing for my plumbing needs. This time was for a toilet repair job. He did a good job and fixed the toilet and mounted it so it no longer is unstable. I am satisfied with the work.

James - Munster, IN
2018-02-28
5 star overall rating
Overall Experience 5 / 5

Great. You responded with service on the same day we called. The service men knew their job and installed the new faucet in short order.

Candace - Merrillville, IN
2018-02-28
5 star overall rating
Overall Experience 5 / 5

It was fast and done in a very professional manner.We've used Downing Plumbing for several years on various items. All are top notch.

Donald - Merrillville, IN
2018-02-28
5 star overall rating
Overall Experience 5 / 5

Great service

Herb - Hobart, IN
2018-02-28
5 star overall rating
Overall Experience 5 / 5

Totally pleased. Exceptional service (and people).

Thomas - Chesterton, IN
2017-10-15
5 star overall rating
Overall Experience 5 / 5

Excellent service. Quick. Friendly. Great clean up. Installation better than any done in the past by other service providers.

Deborah - Portage, IN
2017-10-11
5 star overall rating
Overall Experience 5 / 5

I was very happy with your service. You were very quick in coming out after I got in touch with you all. Your service man was very nice and knew what he was doing and got my problem fixed the first time. So I think you all are very nice and would recommend you to anyone who needs plumbing work done.

Robert - Crown Point, IN
2017-10-10
5 star overall rating
Overall Experience 5 / 5

They did a great job!

Kemp - Merrillville, IN
2017-07-24
5 star overall rating
Overall Experience 5 / 5

Very good

Sandra - Westville, IN
2016-12-20
5 star overall rating
Overall Experience 5 / 5

very good, thorough

Glen - Hammond, IN
2016-12-17
5 star overall rating
Overall Experience 5 / 5

Always the same positive experience. Dealing with an old house, repairing old work and installing new, the gentleman who is the one who generally works on my three properties is always competent and thorough. Have been a Downing Plumbing customer for more than thirty years and have always been satisfied.

Sally - Highland, IN
2016-12-06
5 star overall rating
Overall Experience 5 / 5

I thought the guy we had was very professional and respectful, and knowledgeable!

Larry - Michigan City, IN
2016-11-29
5 star overall rating
Overall Experience 5 / 5

It was a pleasure working with your company. Scheduling was easy. Service was prompt and professional. Upfront pricing means no surprises.

John - Crown Point, IN
2016-11-29
5 star overall rating
Overall Experience 5 / 5

Great service from first phone call to completion of the repair.

Said - Crown Point, IN
2016-11-29
5 star overall rating
Overall Experience 5 / 5

fast service and Great job thanks

Lynn - Munster, IN
2016-10-15
5 star overall rating
Overall Experience 5 / 5

Thank you for your prompt and professional service.

Richard - Michigan City, IN
2016-10-06
5 star overall rating
Overall Experience 5 / 5

Thankfully, the problem was taken care of and the technician left everything in great shape

Janice - Valparaiso, IN
2016-10-06
5 star overall rating
Overall Experience 5 / 5

Work was completed quickly and efficiently and the cost was competitive.

Linda - Peotone, IL
2016-10-05
5 star overall rating
Overall Experience 5 / 5

Service man explained fully, cleaned up and was polite. Thank you for your service

Don - Valparaiso, IN
2016-10-05
5 star overall rating
Overall Experience 5 / 5

Professional. On time.

Ted - Valparaiso, IN
2016-10-04
5 star overall rating
Overall Experience 5 / 5

great work

Robert - Dyer, IN
2016-10-04
5 star overall rating
Overall Experience 5 / 5

I was not that at home at the time but my wife called and she was very happy with the work that was done he was very professional and get the job done in a timely manner

Gladys - Crown Point, IN
2016-10-04
5 star overall rating
Overall Experience 5 / 5

Wonderful great job very knowledgeable and curtious

Irene - Munster, IN
2016-10-04
5 star overall rating
Overall Experience 5 / 5

Great job done.

Michael - Hobart, IN
2016-10-04
5 star overall rating
Overall Experience 5 / 5

good

Holly - Homewood, IL
2016-07-31
5 star overall rating
Overall Experience 5 / 5

Good. Not complete yet, I am now preparing for phase two of my plumbing work.

Teresa - Schererville, IN
2016-07-26
5 star overall rating
Overall Experience 5 / 5

fantastic could not have gotten a better plumber

Liz - Munster, IN
2016-07-26
5 star overall rating
Overall Experience 5 / 5

Al has always provided solid advice and service.

Joan - Sauk Village, IL
2016-07-26
5 star overall rating
Overall Experience 5 / 5

The plumber was fast and did a great job. I have told everyone how efficient he was.

Fran - Hobart, IN
2016-07-26
5 star overall rating
Overall Experience 5 / 5

Excellent service

Dave - Hobart, IN
2016-07-25
5 star overall rating
Overall Experience 5 / 5

Great staff, great team - great work! Thanks!

Rebecca - Chesterton, IN
2016-07-21
5 star overall rating
Overall Experience 5 / 5

good experience. very helpful and knowledgeable

George - Merrillville, IN
2016-07-20
5 star overall rating
Overall Experience 5 / 5

Needed a repair to remove an old saddle valve. Technician came out and quickly made the repair and was done within an hour. scheduling the appointment was quick and easy, and got feedback and notice when the technician was en route. Would recommend to anyone needing plumbing service, and would use again!!

Aj - Glenwood, IL
2016-07-19
4 star overall rating
Overall Experience 4 / 5

Much better than the last time!

Kristi - Michigan City, IN
2016-07-18
5 star overall rating
Overall Experience 5 / 5

Dan my service technician was excellent. He was able to quickly resolve my plumbing issues. I purchased a new home in Michigan City, IN. The day I moved in the sewer backed up in the basement and the toilets overflowed. GROSS!! Dan responded first thing in the morning and found I had 2 bad toilets and my lines needed cleared. He also found a leak in my kitchen plumbing. He was able to repair everything on the spot and I am grateful. Dan was also kind enough to respond to my home warranty company so we could work on the claim! Great JOB!!

James - Schererville, IN
2016-07-18
5 star overall rating
Overall Experience 5 / 5

Always very professional! Have been working with them for years! Great work, great technicians!

Brenda - Merrillville, IN
2016-07-16
5 star overall rating
Overall Experience 5 / 5

Experience with downing plumbing has always been excellent. The plummer name al always provide and make sure the work that is needed is done correctly. Al replace my water heater last year .this time he performed my yearly service and replace my backup battery for my sump pump. Replace my toilet float. Mr. Al Always explain what he is doing and why. Very knowledgeable in his work.

Gary - Portage, IN
2016-07-15
5 star overall rating
Overall Experience 5 / 5

Keith and Greg saved my house and family. Thank you for working so hard and quick to replace all of the natural gas piping!

Karen - La Porte, IN
2016-07-15
5 star overall rating
Overall Experience 5 / 5

We had a very good experience with Downing plumbing. They came out and quickly fixed our problem. I would call them again.

David - Trail Creek, IN
2016-07-15
5 star overall rating
Overall Experience 5 / 5

You (and your plumber) were willing to listen to us and offer very workable solutions. As we consider major plumbing overhaul next year, we are definitely going to choose you.

Robert - Orland Park, IL
2016-07-15
5 star overall rating
Overall Experience 5 / 5

Very happy with results. Repaired quickly and economically.

Thomas - Merrillville, IN
2016-07-15
5 star overall rating
Overall Experience 5 / 5

The service you provided was truly excellent. I would always use your company for any of my plumbing needs. Thank you for being such a great professional.

Alan - La Porte, IN
2016-06-17
5 star overall rating
Overall Experience 5 / 5

everything was great!

David - Dyer, IN
2016-06-05
4 star overall rating
Overall Experience 4 / 5

Brian Beron did a great job and was very courteous and professional in handling our problem. I I however was surprised at the initial service charge to replace an angle stop and supply line but at least I took advantage of the "Duck Club" which hopefully will be to my advantage based on the coverage provided.

Patricia - Hammond, IN
2016-05-28
5 star overall rating
Overall Experience 5 / 5

Very professional! Did a wonderful job with my bathroom and I would recommend them to anyone that asked!

Kenneth - Cedar Lake, IN
2016-05-27
5 star overall rating
Overall Experience 5 / 5

very satisfied

Nick - Hebron, IN
2016-05-27
5 star overall rating
Overall Experience 5 / 5

Satisfied with the workmanship & will call if I need your services again..

Kerry - Portage, IN
2016-05-14
4 star overall rating
Overall Experience 4 / 5

First time I needed a plumber in 31 years in this house. Price seemed a little steep but the technician was good and provided quality work.

Winroe - Michigan City, IN
2016-05-13
5 star overall rating
Overall Experience 5 / 5

I tried a plumbing service in Michigan City and they did not do the job like your men working for your business, Downing out performed them by a large margin. I would definitely use your service again. Your people exceeded my expectation.

Nestor - Hammond, IN
2016-05-12
5 star overall rating
Overall Experience 5 / 5

They was very professional

Carolyn - Homewood, IL
2016-05-12
5 star overall rating
Overall Experience 5 / 5

Excellent! Technician explained everything, including all the options and associated costs. Work completed quickly and effectively. I would highly recommend Downing Plumbing!

Susan - Hammond, IN
2016-05-11
5 star overall rating
Overall Experience 5 / 5

He was very helpful and fix the problem quickly.

Ana - Chicago, IL
2016-05-11
5 star overall rating
Overall Experience 5 / 5

Since having Downing Plumbers work on all my plumbing needs I can't rely on any others. They are reliable honest and always so punctual Downing will always have my business. They are an exceptional company. I thank the Lord for Downing. Very trustworthy.

Curtis - Valparaiso, IN
2016-05-11
5 star overall rating
Overall Experience 5 / 5

You guys were very helpful

Paul - Crete, IL
2016-05-11
5 star overall rating
Overall Experience 5 / 5

We appreciated the quick and professional response to our situation. We developed a leak in the main water supply line. We were able to receive service the same day. The person who was dispatched to our home was very professional. He reviewed the situation, provided an estimate and completed the work the same day. We are very pleased with the service. Thank you!

Arron - Merrillville, IN
2016-05-11
5 star overall rating
Overall Experience 5 / 5

Super service, great communication, used Downing twice, came out both times in bad weather and completed the work on-time and with expertise. Will definitely keep them on my call list and recommend them to all that ask.

Robert - Cedar Lake, IN
2016-04-13
4 star overall rating
Overall Experience 4 / 5

Work is great no mess left and always complete. I have never had to call back on any of the jobs I've had done.

Janet - La Porte, IN
2016-03-24
5 star overall rating
Overall Experience 5 / 5

Very pleased

Roger - Schererville, IN
2016-03-14
5 star overall rating
Overall Experience 5 / 5

The services were fine, the only issue I had was it seemed a little pricing for the job and time.

Don - Munster, IN
2016-03-08
5 star overall rating
Overall Experience 5 / 5

Good , very professional

Dorothy - Munster, IN
2016-02-27
5 star overall rating
Overall Experience 5 / 5

The technicians were very thorough getting the slow-draining kitchen sink fixed. They made sure the pipe was unclogged all the way to the basement. They didn't leave a mess.

Ruth - Portage, IN
2016-02-26
5 star overall rating
Overall Experience 5 / 5

This was the second time in two weeks we needed your services. On the first visit, our interior pipes were water jetted to clear them. Two weeks later our outside pipes backed up and we could not run any water in the house. Fortunately, we are Duck Club members. We called at 8:00 a.m. and at 3:00 p.m. the tech was on site. Within 2 hours he had our entire outdoor system cabled and running free. So pleased with our same day service and that we could once again use water in our home!

Lisa - Merrillville, IN
2016-02-22
5 star overall rating
Overall Experience 5 / 5

It was good

Ruth - Portage, IN
2016-02-05
5 star overall rating
Overall Experience 5 / 5

I am always apprehensive to have technicians work on the utilities in my 58 year old, never updated, home! Your guys were great, let me know that my problem wouldn't require any major overhauls and had me up and running in under 2 hours - I'm a happy camper! :-)

Margaret - Crown Point, IN
2016-02-03
5 star overall rating
Overall Experience 5 / 5

Absolutely would recommend your company and great service!!

Mark - Munster, IN
2016-02-03
5 star overall rating
Overall Experience 5 / 5

great

Jim - Beecher, IL
2016-01-31
5 star overall rating
Overall Experience 5 / 5

i am very happy with your service. your tech showed up on time,explained everything in full,and corrected my issue just as he stated.

Jane - Valparaiso, IN
2016-01-14
5 star overall rating
Overall Experience 5 / 5

Good - Water heater works fine.

Denis - Beecher, IL
2016-01-08
5 star overall rating
Overall Experience 5 / 5

Called after hours n they called first thing in the morning n then came out within the hour.repairs made and I'm a happy homeowner again. Thanks downing

Richard - Lowell, IN
2016-01-07
5 star overall rating
Overall Experience 5 / 5

As before, you alway come through with what expected. Keep up the excellent service.

Theron - Michigan City, IN
2015-12-07
5 star overall rating
Overall Experience 5 / 5

It was great, plumber was nice and got things done. Enjoyed the fast service, and price was reasonable. I would definitely use your company again.

Christopher - Gary, IN
2015-12-06
5 star overall rating
Overall Experience 5 / 5

It was great. Dawn was very helpful.

Robert - Portage, IN
2015-12-05
5 star overall rating
Overall Experience 5 / 5

New fellow. Did seem to be in a hurry. It WAS after 4PM. Replaced shut off valves. Went to replace stems , but HE said the stems were missing Or they (Sterliing) sent the wrong replacement. Reordered same exact items. Went to Lowes & luckily someone knew about the particular way to change out the stem. Top of stem has a screw, plus, that you loosen to take off the stem from cartridge. Wala. Don't even have to remove carterpin.. I finished replacing cartridges & all worked well. Even told AL, about it, as he did the YRLY inspection. I'm happy. MY wife is VERY happy. She now has cold water to brush her teeth. Happy Holidays Bob Jones

Philip - Merrillville, IN
2015-12-03
5 star overall rating
Overall Experience 5 / 5

Great job with prompt honest service and all at a fair price.

Marianne - Munster, IN
2015-12-02
5 star overall rating
Overall Experience 5 / 5

Excellent service as always...completely satisfied.

Peggie - Merrillville, IN
2015-11-24
5 star overall rating
Overall Experience 5 / 5

Very friendly and very professional I thought the service was the best!

Dewey - Merrillville, IN
2015-11-23
5 star overall rating
Overall Experience 5 / 5

I continue to be a very pleased customer, you always come thru and do not disappoint. Thanks, Dewey

Terry - La Porte, IN
2015-11-18
5 star overall rating
Overall Experience 5 / 5

A wonderful company from the office to the crew. Communication, Concern and Commitment were all covered!!

Bob - Merrillville, IN
2015-10-30
5 star overall rating
Overall Experience 5 / 5

Cory fixed our leaking toilet & explained each step. He did not try to oversell us. He cleaned up & was very cordial.

Frankie - Harvey, IL
2015-10-27
5 star overall rating
Overall Experience 5 / 5

Favorable. Al took the time to explain everything to me as well as let me know what my other options were.

Robert - Orland Park, IL
2015-10-26
5 star overall rating
Overall Experience 5 / 5

Very good overall. Serviceman was courteous and very helpful. He finished the job and was on his way in a reasonable amount of time.

Michael - Hammond, IN
2015-10-24
5 star overall rating
Overall Experience 5 / 5

The source of our plumbing problem wasn't easy to identify, and your plumber stuck it out with us until he had figured out where the problem was. Although the long-term solution will involve a major, expensive project (which we can't plan on doing right now), he did the rodding which will hopefully keep us out of trouble for some time. Communication was a bit of a problem at first--I don't think he was always listening to what I was saying--but again, I give him credit for persisting until he got our need taken care of.

Walter - Highland, IN
2015-10-19
5 star overall rating
Overall Experience 5 / 5

The technician was very knowledgeable, proficient in his work, and, he was very polite; it was a good experience, and, the water heater works really well that was installed.

David - Crown Point, IN
2015-10-19
5 star overall rating
Overall Experience 5 / 5

Your service has always been friendly, reliable, and professional. After using your service 3 times I would recommend you anyone I know with confidence. Reasonable pricing and professional service will keep me coming back.

Raymond - Portage, IN
2015-10-19
5 star overall rating
Overall Experience 5 / 5

The technician was there when promised and fixed the problem very quickly. I also very much appreciated the shoe covers he used because it was a rainy day. I will always call Downing when I have an issue and have recommended you to others.

Rory - Hobart, IN
2015-10-18
5 star overall rating
Overall Experience 5 / 5

Did a good job and found the problem fast.

Pete - Valparaiso, IN
2015-10-17
5 star overall rating
Overall Experience 5 / 5

I called on the Sunday I had a guy Within an hour he checked out the hot water heater tell me what was wrong he tell me what the price would be and when I had to call my warranty company is very patient about it and talk to them about what was wrong very happy with the service

Hilary - Munster, IN
2015-10-17
5 star overall rating
Overall Experience 5 / 5

Excellent service from a trusted company.

James - Munster, IN
2015-10-16
5 star overall rating
Overall Experience 5 / 5

I called on a Friday morning for service THAT Day. I was pleased that Downing plumbing responded immediately and took care of three different problems. One was to install new shutoff valves for our kitchen sink BEFORE delivery of a new counter top. This was done in time for the counter top to be installed; The counter top installation crew arrived earlier that the scheduled time for it's installation. Another problem was that the main shutoff valve for the house had bound up and needed to be replaced. Because the street side shutoff valve was damaged Downing's Technicians Kieth and Cory had to install a new shutoff valve with the water turned on. Thanks to their efforts our long day went much smoother that anticipated. Their phone number is now in my cell phone contacts for future work. We also signed up for their annual inspection and repair service.

Chet - Highland, IN
2015-10-16
5 star overall rating
Overall Experience 5 / 5

Keith was excellent! He represents D.P. in a manner which would please his superiors. I will ONLY use Downing Plumbing for any of my plumbing needs.

Jerry - Demotte, IN
2015-10-14
5 star overall rating
Overall Experience 5 / 5

I am pleased and satisfied with the service that I received from Downing Plumbing. Cory is an asset to your business.

Curtis - Valparaiso, IN
2015-10-14
5 star overall rating
Overall Experience 5 / 5

The technician was very helpful

John - La Porte, IN
2015-10-13
5 star overall rating
Overall Experience 5 / 5

On time service, friendly service man, excellent work

Brian - Cedar Lake, IN
2015-10-13
5 star overall rating
Overall Experience 5 / 5

Work was done with no problems and is working fine and no leaks, the only thing that I was surprised with was the cost to perform the work at $920.00

Ken - Valparaiso, IN
2015-10-13
5 star overall rating
Overall Experience 5 / 5

Our experiences have all been very positive! When we have a plumbing need we can depend on quick service. Also, one of our projects would have made quite a dent in our fixed income budget, we were guided to a payment plan that allowed us to finance the job with No interest for 18 months. This is most appreciated! I like belonging to the "Duck Club". It makes me feel safe about plumbing concerns. Your Ladies who answer the phone are very helpful and patient with our questions.By the way, our favorite employee is "AL". I am sorry that I have forgotten his last name, but he is an older gentleman and really "knows his stuff"! Keep on doing the wonderful job you do!