At Downing Plumbing we have a lot of customers satisifed with our plumbing service. We hope your experience with our plumbing team will leave you feeling the same way...or better! Check out some of the latest feedback from our valued customers.
Always the same positive experience. Dealing with an old house, repairing old work and installing new, the gentleman who is the one who generally works on my three properties is always competent and thorough. Have been a Downing Plumbing customer for more than thirty years and have always been satisfied.
I thought the guy we had was very professional and respectful, and knowledgeable!
It was a pleasure working with your company. Scheduling was easy. Service was prompt and professional. Upfront pricing means no surprises.
Great service from first phone call to completion of the repair.
fast service and Great job thanks
Thank you for your prompt and professional service.
Thankfully, the problem was taken care of and the technician left everything in great shape
Work was completed quickly and efficiently and the cost was competitive.
Service man explained fully, cleaned up and was polite. Thank you for your service
Professional. On time.
I was not that at home at the time but my wife called and she was very happy with the work that was done he was very professional and get the job done in a timely manner
Wonderful great job very knowledgeable and curtious
Great job done.
Good. Not complete yet, I am now preparing for phase two of my plumbing work.
fantastic could not have gotten a better plumber
Al has always provided solid advice and service.
The plumber was fast and did a great job. I have told everyone how efficient he was.
Great staff, great team - great work! Thanks!
good experience. very helpful and knowledgeable
Needed a repair to remove an old saddle valve. Technician came out and quickly made the repair and was done within an hour. scheduling the appointment was quick and easy, and got feedback and notice when the technician was en route. Would recommend to anyone needing plumbing service, and would use again!!
Much better than the last time!
Dan my service technician was excellent. He was able to quickly resolve my plumbing issues. I purchased a new home in Michigan City, IN. The day I moved in the sewer backed up in the basement and the toilets overflowed. GROSS!! Dan responded first thing in the morning and found I had 2 bad toilets and my lines needed cleared. He also found a leak in my kitchen plumbing. He was able to repair everything on the spot and I am grateful. Dan was also kind enough to respond to my home warranty company so we could work on the claim! Great JOB!!
Always very professional! Have been working with them for years! Great work, great technicians!
Experience with downing plumbing has always been excellent. The plummer name al always provide and make sure the work that is needed is done correctly. Al replace my water heater last year .this time he performed my yearly service and replace my backup battery for my sump pump. Replace my toilet float. Mr. Al Always explain what he is doing and why. Very knowledgeable in his work.
Keith and Greg saved my house and family. Thank you for working so hard and quick to replace all of the natural gas piping!
We had a very good experience with Downing plumbing. They came out and quickly fixed our problem. I would call them again.
You (and your plumber) were willing to listen to us and offer very workable solutions. As we consider major plumbing overhaul next year, we are definitely going to choose you.
Very happy with results. Repaired quickly and economically.
The service you provided was truly excellent. I would always use your company for any of my plumbing needs. Thank you for being such a great professional.
everything was great!
Brian Beron did a great job and was very courteous and professional in handling our problem. I I however was surprised at the initial service charge to replace an angle stop and supply line but at least I took advantage of the "Duck Club" which hopefully will be to my advantage based on the coverage provided.
Very professional! Did a wonderful job with my bathroom and I would recommend them to anyone that asked!
Satisfied with the workmanship & will call if I need your services again..
First time I needed a plumber in 31 years in this house. Price seemed a little steep but the technician was good and provided quality work.
I tried a plumbing service in Michigan City and they did not do the job like your men working for your business, Downing out performed them by a large margin. I would definitely use your service again. Your people exceeded my expectation.
They was very professional
Excellent! Technician explained everything, including all the options and associated costs. Work completed quickly and effectively. I would highly recommend Downing Plumbing!
He was very helpful and fix the problem quickly.
Since having Downing Plumbers work on all my plumbing needs I can't rely on any others. They are reliable honest and always so punctual Downing will always have my business. They are an exceptional company. I thank the Lord for Downing. Very trustworthy.
You guys were very helpful
We appreciated the quick and professional response to our situation. We developed a leak in the main water supply line. We were able to receive service the same day. The person who was dispatched to our home was very professional. He reviewed the situation, provided an estimate and completed the work the same day. We are very pleased with the service. Thank you!
Super service, great communication, used Downing twice, came out both times in bad weather and completed the work on-time and with expertise. Will definitely keep them on my call list and recommend them to all that ask.
Work is great no mess left and always complete. I have never had to call back on any of the jobs I've had done.
The services were fine, the only issue I had was it seemed a little pricing for the job and time.
Good , very professional
The technicians were very thorough getting the slow-draining kitchen sink fixed. They made sure the pipe was unclogged all the way to the basement. They didn't leave a mess.
This was the second time in two weeks we needed your services. On the first visit, our interior pipes were water jetted to clear them. Two weeks later our outside pipes backed up and we could not run any water in the house. Fortunately, we are Duck Club members. We called at 8:00 a.m. and at 3:00 p.m. the tech was on site. Within 2 hours he had our entire outdoor system cabled and running free. So pleased with our same day service and that we could once again use water in our home!
It was good
I am always apprehensive to have technicians work on the utilities in my 58 year old, never updated, home! Your guys were great, let me know that my problem wouldn't require any major overhauls and had me up and running in under 2 hours - I'm a happy camper! :-)
Absolutely would recommend your company and great service!!
i am very happy with your service. your tech showed up on time,explained everything in full,and corrected my issue just as he stated.
Good - Water heater works fine.
Called after hours n they called first thing in the morning n then came out within the hour.repairs made and I'm a happy homeowner again. Thanks downing
As before, you alway come through with what expected. Keep up the excellent service.
It was great, plumber was nice and got things done. Enjoyed the fast service, and price was reasonable. I would definitely use your company again.
It was great. Dawn was very helpful.
New fellow. Did seem to be in a hurry. It WAS after 4PM. Replaced shut off valves. Went to replace stems , but HE said the stems were missing Or they (Sterliing) sent the wrong replacement. Reordered same exact items. Went to Lowes & luckily someone knew about the particular way to change out the stem. Top of stem has a screw, plus, that you loosen to take off the stem from cartridge. Wala. Don't even have to remove carterpin.. I finished replacing cartridges & all worked well. Even told AL, about it, as he did the YRLY inspection. I'm happy. MY wife is VERY happy. She now has cold water to brush her teeth. Happy Holidays Bob Jones
Great job with prompt honest service and all at a fair price.
Excellent service as always...completely satisfied.
Very friendly and very professional I thought the service was the best!
I continue to be a very pleased customer, you always come thru and do not disappoint. Thanks, Dewey
A wonderful company from the office to the crew. Communication, Concern and Commitment were all covered!!
Cory fixed our leaking toilet & explained each step. He did not try to oversell us. He cleaned up & was very cordial.
Favorable. Al took the time to explain everything to me as well as let me know what my other options were.
Very good overall. Serviceman was courteous and very helpful. He finished the job and was on his way in a reasonable amount of time.
The source of our plumbing problem wasn't easy to identify, and your plumber stuck it out with us until he had figured out where the problem was. Although the long-term solution will involve a major, expensive project (which we can't plan on doing right now), he did the rodding which will hopefully keep us out of trouble for some time. Communication was a bit of a problem at first--I don't think he was always listening to what I was saying--but again, I give him credit for persisting until he got our need taken care of.
The technician was very knowledgeable, proficient in his work, and, he was very polite; it was a good experience, and, the water heater works really well that was installed.
Your service has always been friendly, reliable, and professional. After using your service 3 times I would recommend you anyone I know with confidence. Reasonable pricing and professional service will keep me coming back.
The technician was there when promised and fixed the problem very quickly. I also very much appreciated the shoe covers he used because it was a rainy day. I will always call Downing when I have an issue and have recommended you to others.
Did a good job and found the problem fast.
I called on the Sunday I had a guy Within an hour he checked out the hot water heater tell me what was wrong he tell me what the price would be and when I had to call my warranty company is very patient about it and talk to them about what was wrong very happy with the service
Excellent service from a trusted company.
I called on a Friday morning for service THAT Day. I was pleased that Downing plumbing responded immediately and took care of three different problems. One was to install new shutoff valves for our kitchen sink BEFORE delivery of a new counter top. This was done in time for the counter top to be installed; The counter top installation crew arrived earlier that the scheduled time for it's installation. Another problem was that the main shutoff valve for the house had bound up and needed to be replaced. Because the street side shutoff valve was damaged Downing's Technicians Kieth and Cory had to install a new shutoff valve with the water turned on. Thanks to their efforts our long day went much smoother that anticipated. Their phone number is now in my cell phone contacts for future work. We also signed up for their annual inspection and repair service.
Keith was excellent! He represents D.P. in a manner which would please his superiors. I will ONLY use Downing Plumbing for any of my plumbing needs.
I am pleased and satisfied with the service that I received from Downing Plumbing. Cory is an asset to your business.
The technician was very helpful
On time service, friendly service man, excellent work
Work was done with no problems and is working fine and no leaks, the only thing that I was surprised with was the cost to perform the work at $920.00
Our experiences have all been very positive! When we have a plumbing need we can depend on quick service. Also, one of our projects would have made quite a dent in our fixed income budget, we were guided to a payment plan that allowed us to finance the job with No interest for 18 months. This is most appreciated! I like belonging to the "Duck Club". It makes me feel safe about plumbing concerns. Your Ladies who answer the phone are very helpful and patient with our questions.By the way, our favorite employee is "AL". I am sorry that I have forgotten his last name, but he is an older gentleman and really "knows his stuff"! Keep on doing the wonderful job you do!